| A: Any company that must issue Certificates of Insurance can benefit by using this program, and not just for providing customer self-service capabilitites, but by using CertsONLINE as their primary method of issuing certificates. Insurance agencies and brokers, insurance company service center operations, self insured employers, TPA's, Professional Employer Organizations, or large employers with multiple locations or international operations can use this program. Because eCertsONLINE is self-serve and 24 x 7, it eliminates the problems normally associated with time zone differentials such as overseas mailings, phone tag, and inferior quality fax transmissions. It also permits centralized control of the certificate process yet de-centralizes the actual input function, and permits issuance of certificates from anywhere in the world. |
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