| A: The eCertsONLINE renewal process is simply a matter of updating the policy data and renewal listing to identify those Certificate Holders that are no longer required, and this can be accomplished online either by the administrator or the insured. eCertsONLINE then issues all certificates, endorsements, and addenda automatically and accurately either via e-mail, fax, U.S. Mail or Next Day Air since it remembers what was sent, to whom, and how it was sent. A process that was previously measured in days depending on the size of the account has now been reduced to one person and a few clicks of the mouse. |
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