eCertsonline.com FAQ

Products: eCertsOnline: Carrier, National Broker, Servive Center: FAQs

Q:	What is the purpose of eCertsONLINE?

Q:	Who should use eCertsONLINE?

Q:	Should eCertsONLINE be used by all of my customers?

Q:	How does eCertsONLINE function?

Q:	How is the Certificate of Insurance set-up?

Q:	How many Certificates can be set-up?

Q:	Does eCertsONLINE only use one Certificate format?

Q:	What is the purpose of an Addendum?

Q:	Can the insured also complete Additional Insured Endorsements?

Q:	How am I notified that a Certificate has been issued?

Q:	We are concerned that the customer may make an error when issuing certificates. Is there any way to prevent this from occurring?

Q:	How is the renewal process managed?

Q:	Can you import the Certificate Data from my current Management System?

Q:	Is it possible to have our own eCertsONLINE web site?

Q:	What type of security is provided?

Q:	Is on-line certificate issuance cost effective?

Q:	If I am a General Agency, can I use eCerts ONLINE?

eCertsONLINE Additional Information: